1. How do I choose the right size?
We provide a detailed size guide on each product page to help you find the perfect fit. We recommend measuring yourself and comparing your measurements with our guide. If you’re unsure, feel free to contact our support team for personalized assistance.
View Our Size Guide ➝ Size Guide
2. Do you offer express shipping in Australia?
Yes! We offer express shipping across Australia to ensure you receive your designer dress as quickly as possible. Standard shipping is also available for more economical options. Estimated delivery times:
- Express Shipping: [X] business days
- Standard Shipping: [X] business days
Learn More About Shipping ➝ [Link to Shipping Policy]
3. What’s your return policy?
We want you to love your purchase! If you’re not completely satisfied, we offer hassle-free returns and exchanges within [X] days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Read Our Return Policy ➝ Refund and Returns Policy
4. Do you offer international shipping?
Currently, we ship exclusively within Australia. Stay tuned for updates as we expand our services internationally.
5. Can I modify or cancel my order after placing it?
We process orders quickly to ensure prompt delivery. If you need to make changes or cancel an order, please contact us within 24 hours of placing it. Once shipped, we cannot make modifications.
Contact Support ➝ admin@designerdress.com
6. Do you offer custom or made-to-order dresses?
At the moment, we do not offer custom designs. However, our curated collection includes a variety of exclusive styles to suit every occasion.
7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to check the status of your shipment.
8. What payment methods do you accept?
We accept a variety of secure payment options, including:
- Credit & Debit Cards (Visa, MasterCard, AMEX)
- PayPal
- Other local payment methods
9. Do you have a physical store?
We are an online boutique, allowing us to bring you exclusive designer pieces at competitive prices. Shop conveniently from the comfort of your home!
10. How can I contact customer support?
Our friendly team is here to help! Reach out to us via: Email: admin@designerdress.com
Phone: ###
Business Hours: 8:00am-6pm, Monday-Friday
If you have any additional questions, feel free to contact us—we’re happy to assist you!